Adminifyai

November puts multi-location businesses to the test.

From holiday hours to seasonal promotions, keeping every location aligned becomes more important than ever.

At Adminify, we believe consistent customer experiences start with better visibility, communication, and operational alignment.

Is your franchise ready for the busy holiday season?

Swipe through to discover communication gaps November can reveal. 👇

We’re excited to welcome Jetsen Lowell to Adminify as an Account Executive!

Jetsen brings more than a decade of sales and leadership experience, most recently focused on enterprise business development in the software industry. His ability to build relationships, understand customer needs, and drive growth will be a great addition to our team.

Welcome to Adminify, Jetsen! 🚀

Welcome David Decker to Adminify’s Advisory Board!

David brings deep self-storage industry experience, serving as COO of Storage Star after leadership roles at Prime Group Holdings, Extra Space Storage, and Guardian Storage.

He holds an MBA from the University of Utah’s David Eccles School of Business, with a background in finance and operations management.

His firsthand understanding of self-storage operations will help guide Adminify as we build AI solutions that support operators, improve tenant experiences, and drive growth.

The more conversations we have with multi-location brands, the more we notice a few recurring challenges.

Here's what's been coming up:

1. Missed Opportunities Add Up.
A missed call or unanswered inquiry might seem small at one location, but across an entire brand? That's potential business slipping through the cracks.

2. Consistency Gets Harder with Scale.
Keeping customer communication consistent across dozens or hundreds of locations isn't as simple as it sounds.

3. Visibility Matters.
Corporate teams need to understand what's happening at the location level to identify gaps and make improvement.

4. Teams are Stretched Thin.
Between daily operations and customer communication, employees are often juggling more than they should have to.

Different brands. Different locations. Similar challenges.

And one thing is clear: growing a brand shouldn't mean losing control of the customer experience.

What actually changes when you introduce AI into your customer communication workflow?

It's not about replacing your team. It's about changing where their time goes.

Instead of constantly juggling incoming inquiries, scheduling, and repetitive questions, teams can spend more time focused on the customers and tasks right in front of them.

And when a conversation needs a human touch, Adminify can help connect the customer with the right person.

Less time managing the routine. More time doing what your team does best.

AI is changing the way businesses communicate with customers.

But adopting AI and using it effectively are two very different things.

From understanding its role to knowing its limitations, there are a few common misconceptions that can shape how business approach AI-powered customer service.

We're breaking down 3 of them. 👇

Adminify has secured funding from Gray Line Partners to advance AI infrastructure for franchising, self-storage, and multi-location businesses.

For our customers, this investment means continued product development, deeper integrations, and more resources to support AI across their locations.

The challenge goes beyond answering a call. It’s connecting conversations, following up consistently, and helping each location turn opportunities into business—all while keeping the brand aligned and the customer experience personal.

We’re grateful to Eddie Kang and Gray Line Partners for believing in that vision, and to our customers and team for helping us build it.

Read the announcement:
https://www.einpresswire.com/article/950163986/adminify-secures-gray-line-partners-funding-to-advance-ai-for-franchising-and-multi-location-organizations

Calls. Texts. Emails. Web Chat. Social Media Messages.

Different channels. One place to manage them.

As brands grow, keeping customer communication organized across multiple locations becomes increasingly important.

With Adminify, customer interactions come together in one inbox, giving teams a clearer view of incoming inquiries and opportunities.

Less time jumping between platforms. More time focused on your customers.

Corporate thinks it’s handled.

Location #37 says otherwise.

As brands grow, maintaining visibility into what’s happening at every location becomes increasingly challenging.

A missed inquiry at one location.
An unresolved complaint at another.
A recurring issue that never makes it back to corporate.

Individually, these might seem like small problems. But across 50, 100, or 500 locations? They add up.

The challenge isn’t always a lack of effort at the location level. It’s a lack of visibility across your brand.

Because you can’t improve what you don’t know is happening.

What does growth look like across 35 locations under one owner?

One of our customers operates 35+ locations within a franchise brand with over 700 locations nationwide.

During Q2 2026, their locations saw some exciting year-over-year results after implementing Adminify:

📈26.5% increase in leads created
📈30.6% increase in work orders

These results came during the same quarter that Adminify expanded across the owner’s locations.

For multi-location operators, managing customer communication at scale is about more than keep up with inquiries. It’s about creating opportunities for growth.

More locations. More conversations. More opportunities.